Position: Pharmacy Assistant – The Perfect PT Role!
Join Our Team of Healthcare Heroes – New Graduates Welcome
Summary
Our team is looking for a skilled and dedicated Pharmacy Assistant to join our team in a part-time capacity. This role is perfect for someone searching for balance and quality of life, or the potential of becoming full-time in the future.
As a Pharmacy Assistant, you will provide essential support to pharmacists and pharmacy technicians in delivering high-quality pharmaceutical services to patients. This entry-level position is ideal for individuals seeking to gain experience in the healthcare industry while contributing to the efficient operation of the pharmacy. You will assist with various tasks, including customer service, medication preparation, inventory management, and administrative duties.
Who We Are
You will be joining a hard working and committed team of health care heroes. Each member of our team is critical in providing value to the full scope of services to our patients which includes:
- Compounding services
- Home Health Care
- Purchases and Rentals of medical devices and equipment
- Registered Nurse support
- Services in multiple languages
Your Impact
You will manage the operations of the Pharmacy while on duty, including:
- Professional Services – Practicing the services typical of the pharmacists role: preparing and dispensing medication, prescription renewals or modifications, providing consultation and collaborating with primary care physicians and other health care providers.
- Patient Support – counselling that is tailored to the needs and concerns of the patient (literacy, hearing loss, privacy etc.) to ensure comprehensive understanding of the medication, equipment, or service, prescription renewals or modifications, monitoring and assessing medication therapies, chronic health condition monitoring and minor ailment assessment and treatment.
- Beyond the white coat – Acknowledging patients promptly and professionally with warmth, empathy, and compassion. Understanding all the pharmacy offerings and providing each patient with a personalized interaction and intervention, if appropriate.
Duties & Responsibilities
- Customer Service: Greet customers, answer phone calls, and respond to inquiries
- Gather prescription information according to Standards
- Refer to the pharmacist all clinical inquiries
- Set realistic customer expectations as to wait times
- Locate and cash out prescriptions and any ancillary items
- Ensure customers requiring counseling are referred to the Pharmacist
- Maintain and control the cash register in the dispensary
- Adhere to all confidentiality and privacy requirements
Administration
- Receive new and repeat prescription orders in accordance with Standard Operating Procedures
- Prepare and submit orders with the exception, of controlled drugs and narcotics
- Adjudicate third party billing, online and manage manual Third-Party Accounts
- Answer telephone and refer to a pharmacist when necessary
- Manage incoming faxes according to Pharmacy Standards of Practice
- Assist pharmacist in coordinating call backs
- Accurately file completed documentation as per Pharmacy Standards of Practice
Skills & Qualifications
- High School Diploma
- Diploma from a Pharmacy Assistant credited course preferred
- Previous Pharmacy Experience preferred
- Effective organizational skills, ability to multi task
- Problem Solving Skills
- Strong attention to detail
Position Type: Part-Time – 33 hours weekly.
Start Date: Immediately
Remuneration: Competitive
Location: South Calgary – across from the South Health Campus Hospital